Joseph Woods
Utilities Richmond VA | How to Set Up Utilities Richmond VA
Last Updated On: 15th January 2026, 10:59 pm
Looking for reliable utilities Richmond VA? The City of Richmond provides essential utilities like water, electricity, and gas through various local agencies. It's easy to forget when moving to Richmond about how to set up utilities Richmond VA. You need to get Richmond water, electricity, and power services to have a comfortable life in your new home.
Researching utilities Richmond VA requires only a few minutes. Here's how to set up utilities Richmond VA, including how you can pay your bills with Money Market accounts.
Dominion Energy is the Richmond electric utility provider. Their team has been serving the Commonwealth of Virginia since 1909, including cities near Richmond. The group also supports various power plants around the commonwealth.
Richmond Gas Works is a natural gas service provider that covers the Richmond area. They provide City of Richmond utilities throughout Henrico and Chesterfield Counties. The City of Richmond operates and manages Richmond Gas Works. Richmond Gas Works is a division in the Department of Public Utilities, which provide utilities Richmond VA for all residents.
The natural gas provider can help you get service if your new property in the Richmond area has a gas meter. You can also request help with new Richmond natural gas systems if you want to install Richmond natural gas services.
The City of Richmond Water group is one of the most essential Richmond utilities you’ll set up, as they’ll help you get the water necessary for your home. The city gathers its Richmond water from the James River. A dam at Williams Island helps to divert water to the main source for drinking water in the city.
The City of Richmond’s current water plant can manage more than 130 million gallons of water per day. There are also more than 1,200 miles of water lines throughout the city, providing a reliable source for Richmond water you can trust.
The Richmond Water Department also manages wastewater and sewage treatment services. These City of Richmond utilities are in your monthly water bill.
You can call the City of Richmond Water Department at 804-646-4646 to set up your Richmond water services. However, you will probably have Richmond water services as soon as you move to your new home or apartment. You can still call the Richmond water company to update your contact information if you need to pay late fees. You can also get assistance for utilities Richmond VA.
According to CNET, there are four main Richmond internet providers:
Average Cost of Utilities in Richmond
There are a few ways to discover the cost of utilities Richmond VA. The cost of living index compares the cost of utilities in a city to the national average on a scale of 100. An index of 95 means that the cost of utilities is 5% more affordable than the national average. An index of 105 means that the cost is 5% more expensive. The overall Richmond cost of living index is 95.8. However, the utilities Richmond VA index is 104.8, meaning utilities are 4.8% more expensive than the national average. According to Doxo, the average household in Richmond pays $433 a month in Richmond VA utilities. That's $71 more than the national average. Richmond VA utilities account for roughly 16% of expenses on a Richmond household's monthly bill. The Bureau of Labor Statistics offers a few statistics for the South Atlantic area, which includes utilities Richmond VA, and the entire state of Virginia. The price of electricity in December 2024 was $0.157 per kilowatt-hour, while the price of piped gas was $1.874 per therm. The average price of gasoline in January 2025 was $3.151 per gallon, with regular gasoline costing $3.037. The costs of electricity and gasoline were below the national average, while the cost of priced gas was above the national average. As such, utilities Richmond VA are roughly similar to the national average. Local news outlets have reported on some residents experiencing high bills for Richmond utilities. WWBT reported in January 2025 that a resident paid $441 on his most recent water bill. His average water bill in Richmond VA is around $150. However, there is no consistent evidence that suggests these bills are common. Are you looking to set up utilities Richmond VA in a new home or apartment? Contact On The Fly Moving Guys today!Dominion Energy – Richmond Electric Company
Dominion Energy is the Richmond electric utility provider. Their team has been serving the Commonwealth of Virginia since 1909, including cities near Richmond. The group also supports various power plants around the commonwealth.
How to Set Up Utilities Richmond VA
You can start service with Dominion Energy by providing information on your new street address, name, email address, and Social Security Number. It also helps to provide your meter number at your address for support, although that is not required. You can start services with Dominion Energy online. If you already have an account with Dominion Energy, you can transfer or restart your Richmond utilities online. The company can secure your connection for Richmond utilities for a one-time charge of $11.49, which will show up on your first bill. You will also require a security deposit if you are a new customer with the Richmond electric provider. You will receive your security deposit back once you've established a good payment history with no outstanding balance. The team will be ready to turn on Richmond electric services at your property at the time you see fit. You just need to offer enough advance notice before moving. Are you looking for a great home to live in with the best utilities Richmond VA? Call 804-836-4954 for a free moving quote now!How to Pay Your Richmond Electric Bill
You can pay your electric bill with Dominion Energy through your account on their website. You have a few options for payment plans for utilities Richmond VA. You can use the AutoPay system to automatically pay your monthly bill through a checking or banking account. Credit or debit card payments are also available for utilities Richmond VA, although a $1.65 transaction fee applies. You can also pay your utilities Richmond VA bill through PayPal and Amazon Pay. You just need to have a valid billing address and account number. You can visit a local payment center for in-person payments since Wal-Mart and Kroger locations will accept payments for utilities Richmond VA. Dominion Energy does not have a drop box where you can deposit checks or cash for utilities Richmond VA. You can also pay the Richmond electric company by mail with a check to: Dominion Energy Virginia PO Box 26543 Richmond, VA 23290 Richmond electric rates vary depending on your energy plan. According to Dominion Energy, most residential consumers pay a flat rate of $7.58 per month and 2.6656 cents per kilowatt-hour for the first 800 kilowatt-hours they use. However, your cost for utilities Richmond VA may vary if you order a different plan, so check the details closely.Contact Information for Dominion Energy
- Address: 600 East Canal Street, Richmond, VA 23219
- Customer service number: 1-866-366-4357
- Emergency number: 911
- Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m.
Richmond Gas Works – Richmond Natural Gas Provider
Richmond Gas Works is a natural gas service provider that covers the Richmond area. They provide City of Richmond utilities throughout Henrico and Chesterfield Counties. The City of Richmond operates and manages Richmond Gas Works. Richmond Gas Works is a division in the Department of Public Utilities, which provide utilities Richmond VA for all residents.
The natural gas provider can help you get service if your new property in the Richmond area has a gas meter. You can also request help with new Richmond natural gas systems if you want to install Richmond natural gas services.
How to Set Up Utilities Richmond VA With Richmond Gas Works
You can request Richmond natural gas service by providing your location, Social Security Number, and billing address and phone number. You will need to start services with the Richmond Virginia gas company roughly five days before arriving at your property. It costs $35 to start the Richmond gas utility, plus a security deposit may be necessary for some needs. You can start Richmond Gas Works services online, provided your home already has an existing natural gas provider. Are you ready to set up utilities Richmond VA, including Richmond Gas Works! Contact On The Fly Moving Guys today!How to Pay Your Gas Bill
Richmond Gas Works makes it easy for people to pay their service bills for utilities Richmond VA. You can pay in person at the City of Richmond Finance Office on Broad St. You can use one of more than a hundred Western Union locations to pay your bill. You can deposit your payment in a drop box at Richmond City Hall. Other options for paying your bill include paying by phone at 1-800-272-9829 and online with a credit or debit card at officialpayments.com. You can also pay by mail with a check to: City of Richmond Department of Public Utilities PO Box 71210 Charlotte, NC 28272 You can sign up online for an automatic payment plan for utilities Richmond VA. Richmond Gas Works can automatically deduct your payments from your checking or savings account. You must submit a completed application with the Richmond Gas Works automatic payment plan form. Attach a voided check to your payment plan form. The Richmond utilities rates are available online. Residents getting gas from the Department of Public Utilities pay a flat monthly rate of $16.38 with a distribution charge of $0.668 per one hundred cubic feet of gas. You can sign up for the Equal Monthly Payment Plan, which will spread your gas bill over 12 months. You will make 12 equal payments, which can lead to a lower fee in the winter for utilities Richmond VA.Contact Information for Richmond Gas Works
- Address: 900 East Broad Street #115, Richmond, VA 23219
- Customer service phone number: 804-646-4646
- Hours: Monday, Tuesday, Thursday, Friday, 8:00 a.m. to 5:00 p.m.; Wednesday, 8:00 a.m. to 12:00 p.m.; closed Saturdays and Sundays
City of Richmond Water – Richmond Water Provider
The City of Richmond Water group is one of the most essential Richmond utilities you’ll set up, as they’ll help you get the water necessary for your home. The city gathers its Richmond water from the James River. A dam at Williams Island helps to divert water to the main source for drinking water in the city.
The City of Richmond’s current water plant can manage more than 130 million gallons of water per day. There are also more than 1,200 miles of water lines throughout the city, providing a reliable source for Richmond water you can trust.
The Richmond Water Department also manages wastewater and sewage treatment services. These City of Richmond utilities are in your monthly water bill.
You can call the City of Richmond Water Department at 804-646-4646 to set up your Richmond water services. However, you will probably have Richmond water services as soon as you move to your new home or apartment. You can still call the Richmond water company to update your contact information if you need to pay late fees. You can also get assistance for utilities Richmond VA.
How to Pay Your Richmond Water Bill
The methods for paying this public utility are the same as the methods for paying a natural gas bill, as the City of Richmond operates the water services in the city. You can pay in person through a Western Union location, or you can pay by phone at 1-804-646-4646. A monthly automatic payment system and the E-Z Pay online payment system are also available for your convenience. You can also pay your Richmond water bill by mail at this address: City of Richmond Department of Public Utilities PO Box 71210 Charlotte, NC 28272 Rates for Richmond water services vary depending on what type of meter you have and how much water you use. A 5/8" meter has a monthly Richmond water service charge of $16.70, while a 3/4" meter has a monthly charge of $23.73. You will pay $2.96 for each 100 cubic feet of water you use for the first 400 cubic feet of water you use every month. The MetroCare Water Assistance Program is the main hardship program for Richmond water payments. Residents with a monthly household income of less than 225% of the federal poverty line can qualify for help with utilities Richmond VA. You can receive up to $500 toward your arrears, helping you save money on City of Richmond utilities. Are you looking for a home with affordable and efficient water services? Schedule an appointment with On The Fly Moving Guys today!Contact Information for City of Richmond Water
- Address: 900 East Broad Street #115, Richmond, VA 23219
- Customer service phone number: 1-804-646-4646
- Hours: Monday, Tuesday, Thursday, Friday, 8:00 a.m. to 5:00 p.m.; Wednesday, 8:00 a.m. to 12:00 p.m.; closed Saturdays and Sundays
City of Richmond Public Works – Garbage/Recycling
The Department of Public Works provides Richmond trash pickup services for Richmond VA households. They collect Richmond trash and junk items once a week from your location. Richmond trash collections occur between Monday to Thursday, with the specific day based on where you are in the city. Each home in Richmond receives a 95-gallon recycling cart and a supercan for Richmond trash. You can purchase up to three additional supercans for $55 each, keeping your utilities Richmond VA affordable. Do you want a home with convenient garbage and recycling? Call 804-836-4954 to start your move to a top home in Richmond!How to Pay Your Garbage and Recycling Bill
You can pay your Richmond trash pickup bill through the same methods you use to manage other City of Richmond-operated entities. The process for paying these Richmond city utilities includes paying in-person at a Western Union location, paying online, or by mail. You must ensure your garbage and recycling cans are outside before 7:00 a.m. on the day after collection. You may pay a $50 fine if you leave your container out beyond that time.Contact Information for the Department of Public Works
- Address: 900 East Broad Street, Richmond, VA, 23219
- Customer service phone number: 1-804-359-8413
- Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m.
Richmond Internet Providers
According to CNET, there are four main Richmond internet providers:
- Xfinity, which provides cable and internet services at 200 Mbps-2 Gbps at $30-$120 a month
- T-Mobile Home Internet, which provides fixed wireless internet at 72-245 Mbps at $60 a month ($30 a month with an eligible phone plan)
- Verizon 5G Home Internet, which provides fixed wireless internet at 85-1,000 Mbps at $50-$70 (50% off with an eligible phone plan)
- Verizon Fios, which provides fiber internet at 300 Mbps-2.3 Gbps at $30-$120
Set Up Utilities Richmond VA Ahead of Time
The utilities Richmond VA can be set up ahead of time to ensure your lights are on when you arrive. The process for getting your Richmond city utilities is easy to manage. All utilities Richmond VA are affordable and stress-free, with the city providing the most important services. Are you setting up utilities Richmond VA before an upcoming relocation? Get in touch with the trusted Richmond movers here at On The Fly Moving Guys for assistance! Call us today at (804) 836-4954 or fill out the Request a Quote form for a free moving estimate!
Joseph Woods
The founders of On The Fly Moving Guys, Joseph Woods and Jordan Berry, are two childhood friends who in their teen years learned to love the moving industry. After perfecting their crafts, they launched On The Fly Moving Guys in 2018 and the rest is history. Since then they worked hard to build the most trustworthy and reputable moving company in Richmond Virginia. Our 5 star ratings and thousands of happy customers prove it.
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