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Richmond, VA ULTIMATE Utilities Guide - Electric, Water, Gas, Internet, & More

Richmond, VA ULTIMATE Utilities Guide 💡 | Electric, Water, Gas, Internet & More

Last Updated on: 3rd June 2022, 12:55 pm

Your move to the beautiful city of Richmond, Virginia, will take a good amount of time and effort. You’ll need to get your belongings out to your new location, and you’ll need to ensure your vehicles are there as well.

With all of the tasks on your to-do list, it’s easy to forget about setting up Richmond city utilities. From power to internet service and everything in between, you’ll need to get the right utilities in Richmond ready for your property.

It doesn’t have to be a challenge to get these Richmond utilities ready. Here’s a guide for how to get these services ready to support your property when you move to the area.

Dominion Energy – Electric

Dominion Energy is the Richmond electric utility provider. Their team has been serving the Commonwealth of Virginia since 1909. The group also supports various power plants around the commonwealth.


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How to Start Services

You can start service with Dominion Energy by providing information on your new street address, your name, your email address, and your Social Security Number. It also helps to provide your meter number at your address for support, although that is not required.

The company can secure your connection for a one-time charge of $14.10. You will also require a security deposit if you are a new customer with the Richmond electric provider. The team will be ready to turn on service at your property at the time you see fit, provided you offer enough advance notice before moving.

How to Pay Your Electric Bill

You can pay your electric bill with Dominion Energy through your account on their website. You can use the AutoPay system to automatically pay your monthly bill through a checking or banking account. Credit or debit card payments are also available, although a $1.65 transaction fee applies. There’s also the choice to visit a local payment center for in-person payments since Wal-Mart and Kroger locations will accept payments.

You can also pay by mail with a check to:

Dominion Energy Virginia

PO Box 26543

Richmond, VA 23290

Average Electric Bill

The average monthly bill for electric services in Richmond is around $110 to $130. The total value will vary depending on how much power you use in the month.

Contact Information For Dominion Energy

  • Website: Dominion Energy
  • Address: 600 East Canal Street, Richmond, VA 23219
  • Phone: 1-866-366-4357

Richmond Gas Works – Gas

Richmond Gas Works is a natural gas service provider that covers the Richmond area. They provide Richmond city utilities throughout Henrico and Chesterfield Counties. The City of Richmond operates and manages Richmond Gas Works.

The natural gas provider can help you get service if your new property in the Richmond area has a gas meter. You can also request help with new natural gas systems and appliances if you want to install these services.

How to Start Services

You can request gas service by providing your location, your Social Security Number, and your billing address and phone number. You will need to start this public service about three to five days before arriving at your property. It costs $35 to start service, plus a security deposit may be necessary for some needs.

How To Pay Your Gas Bill

Richmond Gas Works makes it easy for people to pay their service bills. You can pay in person at the City of Richmond Finance Office on Broad Street, or you can use one of more than a hundred Western Union locations to pay your bill.

Other options for paying your bill include paying by phone at 1-800-272-9829, online with a credit or debit card at, or by mail with a check to:

City of Richmond

Department of Public Utilities

PO Box 71210

Charlotte, NC 28272

Average Gas Bill

Natural gas will cost about $60 to $80 per month, with the total varying by how much you use each month. The Richmond utility billing process may also vary by the size of your meter.

Contact Information For Richmond Gas Works

  • Website: Richmond Gas Works
  • Address: 600 East Canal Street, Richmond, VA 23219
  • Phone: 1-866-366-4357

City of Richmond Water – Water

The City of Richmond Water group is one of the most essential Richmond utilities you’ll set up, as they’ll help you get the water necessary for your home. The city gathers its water from the James River, with a dam at Williams Island helping to divert water to the main source for drinking water in the city.


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The City of Richmond’s current water plant can manage more than 130 million gallons of water per day. There are also more than 1,200 miles of water lines throughout the city, providing a reliable source for water you can trust.

The group also manages wastewater and sewage treatment services. These are included in your monthly water bill.

How To Pay Your Water Bill

The methods for paying this public utility are the same as the methods for paying a natural gas bill, as the City of Richmond operates the water services in the city. You can pay in person through a Western Union location, or you can pay by phone at 1-804-646-4646. A monthly automatic payment system and the E-Z Pay online payment system are also available for your convenience.

You can also pay your bill by mail at this address:

City of Richmond

Department of Public Utilities

PO Box 71210

Charlotte, NC 28272

Average Water Bill

Your Richmond water bill charges will depend on the size of your meter and how much water you use. Expect to spend about $100 per month for service.

Contact Information For City of Richmond Water

Central Virginia Waste Management Authority – Garbage/Recycling

The Department of Public Works supports the Central Virginia Waste Management Authority, a group that will collect garbage and recycling materials every week. They collect trash and junk items once a week from your location. Collections occur between Monday to Thursday, with the specific day based on where you are in the city.


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How to Pay Your Garbage and Recycling Bill

You can pay your bill through the same methods you use to manage other City of Richmond-operated entities. The process for paying these Richmond city utilities includes paying in-person at a Western Union location, paying online, or by mail.

Average Garbage and Recycling Bill

It costs $21.45 per month for each trash can you handle for Richmond trash and recycling collection needs. You can use up to four cans at your site.

You must ensure your garbage and recycling cans are removed before 7 a.m. on the day after collection. You may be assessed a $50 fine if you leave your container out beyond that time.

Contact Information for the Central Virginia Waste Management Authority

Xfinity – Cable/Internet

There are many Richmond utilities to consider for internet and cable services, including Verizon FiOS, Suddenlink, and Spectrum. Xfinity is the most popular choice you can find in the city. Be sure when reviewing these Richmond utilities that you find a choice that fits your needs and budget.


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Xfinity is the most prominent choice you will find, as it offers more coverage through many parts of the Richmond area. They are an online and television service provider operated by Comcast.

Xfinity provides multiple plans including services for up to 800 Mbps of speed. You can also access hundreds of television channels through their service.

How To Pay Your Cable and Internet Bill

You can pay your Xfinity bill through your online account. You can also call 1-800-934-6489 for assistance. Another option is to visit a local Xfinity store and use a self-serve kiosk to manage your bill from there.

Average Cable and Internet Bill

The cost of internet utilities in Richmond will be based on your plan and the number of cables channels you have. Expect your utility program to cost anywhere from $60 to $200 per month.

Contact Information For Xfinity

  • Website: Xfinity
  • Address: 918 Arthur Ashe Boulevard, Richmond, VA 23230
  • Phone: 1-800-934-6489

Prepare Your Richmond Utilities Ahead of Time

The Richmond utilities can be set up ahead of time to ensure your lights are on and you have power when you arrive. The process for getting your Richmond city utilities is easy to manage since each company can easily be scheduled.

Are you setting up utilities in Richmond before an upcoming relocation? Get in touch with the trusted Richmond movers here at On the Fly Moving Guys for assistance! Call us today at (804) 836-4954 or fill out the Request a Quote form above for a free moving estimate!


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